What is YourPrinter.com?
 
YourPrinter.com is an online solution to maintain Corporate Identity. It is a way to insure
all company employees are receiving consistent business stationery, with the same layouts,
ink colors, processes, fonts and paper stock.



How does this work?

The customer logs onto YourPrinter.com and uses their company specific User ID and Password.
They select or enter the location information where the product will be shipped.
A custom billing page is set up to collect your requested information from the end user.
We take the customers layouts and corporate specifications and create an on-line template
for each item that the customer can order. We then allow the customer to fill in information
that can be customized on these items. Once all variable information has been entered the
customer proofs their product instantly on-line.
The customer has the option of changing the item and re-proof or save the item to their
shopping cart and continue shopping.
The customer completes order which goes direct-to-plate at a regional facility.

 
 
What are the Features?

  Shipping
You choose which methods of shipment you would like to use
Pre-populate ship to addresses
Choose which countries you would like to be able to ship to

  Billing
Customize site to accommodate your customers needs
Payment by invoice
Payment by credit card – you tell us which cards you would like for your
customer to be able to use
Customized billing fields to meet the demands of your client

  Shopping Basket
Select from a list of items and descriptions
View and select items from Thumbnails
Customize with notations to help your user
Static message
Scrolling message

  Items
Each item screen is customized to fit the needs of that item
Can customize input variable data on an item
What quantities can the customer order?
Do you want the user to see pricing on the site for these items?
Instant on-screen proofs of all products

  Printing of Items
Items are sent direct to plate; we do not reset items. We will print item after customer
approves on-screen proof.

  Electronic Reporting
We can provide your customers with monthly sales and order reports.
Features:




Easy-to-use format
Receive electronically
Ability to manipulate information to meet your customer’s needs
Reports are delivered to you automatically – no need for reminders
As often as you want
Report Information:
All information we collect can be provided in a report format to you.










Invoice Number
Customer Order Number
Item Number
Item Description
Imprint Name
Quantity Ordered
Ship Date
Shipping Method
Pricing









Tax (if applicable)
Freight Charges
Invoice Total
Client ID Numbers
Cost Center
Ship To Address
Tax ID number
Credit card information
…and more!

  Miscellaneous
Site Codes This is information used to pre-populate imprint data on items as well as
shipping and billing. It can also be used to determine the need for approval and which
items a person or group can order.
Usage Reports Shows what product and quantity being ordered.
Inventory Status Keeps track of how much inventory is on hand for the products ordered.
Re-order Easily place a re-order on-line and add or remove items from your shopping basket.
User Profiles Allows a person placing an order to enter all of their personal information,
phone numbers, email, name, title etc. During the ordering process, this information will
pre-populate text fields, avoiding re-keying of information.
Approval Site can be setup to have multiple levels of approval. This allows end users to place
their order, but still gives upper management control over what is being ordered.
Bulletin Board A customized page that shows after the initial login to the site. This page can be
used to give the customer directions on what to do, offer links to other sites, helpful hints and
information about their company or yours. The possibilities are endless.
Hosting We can host items on our site that we do not produce for customer ordering. We set
up the item on the site, but redirect the order to another producing company via an email.
Additional fees may apply.
Order Confirmations
Confirmation that an order has been received can be set up to include proofs as attachments
or contain a link to view the proofs.
Confirmation that the order has shipped, includes tracking information for the order as well.
Customized URL We can create a custom URL, embedded with the User ID and Password.
This allows easy access on the customer’s intranet site.
Restrict use by IP address – We can restrict use to the site using your customer’s IP address.

What are the Benefits?

Consistency – Everyone works from the same templates keeping a consistent look.
Instant on-line proofing – No waiting for a fax or mailed proof.
Decreased errors – No more order forms to complete, no re-entering of copy once
customer has viewed proof.
Less paperwork – No purchase orders or order forms to fill out.
Ordering Control – Customer places orders; you or someone within your purchasing
department finalize and okay the orders.
Cost Effective - Reduced time and cost of providing reporting to your customers.

How do I set up a site?

Collect samples from the customer of each item they would like to have on the site. If available,
get their Corporate Identity manual.
Take usage information from the customer.
Send this information to Site Development, informing them you are interested in
setting up a Corporate Identity site.
Site Development will provide you with pricing based on usage.
Site Development will set up a call with you and the customer (optional) to review what you/they would
like to see on the site and how things should flow.
Site Development will set up the site, notifying you upon completion. We will set up a time to review the
site with you and your customer.


Frequently Asked Questions


1. Q. What hardware and software are needed to use www.yourprinter.com?
A. You need a computer, a web browser and a connection to the Internet.


 
2. Q. What types of computers do I need to use www.yourprinter.com?
A. You can use yourprinter.com on any system that supports a graphical web browser
and the features listed in the Browser selection below. (See #3)


3.

Q. What type of browser do I need to use www.yourprinter.com?
A. yourprinter.com requires that you use Internet Explorer 4.01 or above or Netscape
Navigator 4.05 or higher. Other browsers may be utilized as long as they support the
use of cookies and JavaScript. We use temporary cookies and JavaScript extensively
throughout the yourprinter.com system.

Download the latest browsers:


4. Q. What type of Internet connection do I need to use www.yourprinter.com?
A. We recommend that you have an ISDN or T1 connection for the best experience.
The yourprinter.com site can be accessed via modems. However, certain portions of
the site may take longer to load.


5. Q. What about firewalls and proxy servers?
A. Our ordering system was created using Microsoft Active Server Page technology.
Some firewalls, by default, do not handle the page redirection used by this technology.
If you receive a blank page with “Object Moved Here” on it, please contact your technical
department and ask them to adjust or “patch” the firewall to work with Active Server Pages.
This problem has also been attributed to Internet Explorer 4.0 in some situations. If you are
not using the version 4.01 or higher, we recommend upgrading your browser.
(See Question #3 above)